INTRODUCTION
Working on your interpersonal communication skills is one of
the best ways you can contribute to a better work environment and stronger
workplace relationships. By improving your ability to communicate with others,
both verbally and non-verbally, you’ll do your part to keep morale up and
misunderstandings down. But being a good communicator isn’t just about having a
friendly demeanor and being clear and up front when talking to others. This
learning path highlights the many facets of interpersonal communication. You’ll
see how communication that’s rooted in clear
intention and emotional intelligence builds trust. You’ll explore how various
communication methods can help you make different points in different ways.
You’ll learn what it means to be a receptive communicator – how you have to
master not just giving a message but receiving one as well. And finally, you’ll
examine the workplace communication issues
that often prove to be most tricky to deal with, and how you can successfully
navigate them.
CONTENT
- Interpersonal Communication that Builds Trust
- Communication Methods that Make Sense – and Make Your Point
- Being a Receptive Communication Partner
- Communication Challenges: Navigating Choppy Waters
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