Managerial Essentials | DLP INDIA

Managerial Essentials

INTRODUCTION

Explore the team building skills to develop characteristics promoting managerial output.

PROGRAM HIGHLIGHTS

Explore the team building skills to develop characteristics promoting managerial output.

COURSE OUTCOME

• Understand the characteristic of a successful team player.
• You can review an individual’s outlook towards a team.
• Understand the challenges that a manager may face while interfacing with the team, and the organization.
• Explore skillful communication through the art of questioning and the art of conversation
• Explore the accounting and ownership skills to develop characteristics promoting managerial output.
• Explore the team building skills to develop characteristics promoting managerial output.
• Use and apply principles of goal settings in your professional and personal life.
• Examine the steps to prepare for a successful sales meeting with a prospective client.

CONTENT

TeamWork

• Our Understanding of a Team
• Definition of a Team
• The Stages of Team Evolution
• The Top-Down Approach of a Team
• Cross-Functional Team

People Management

• Management Challenges
• Needs Analysis
• The Art of Questioning
• The Art of Conversation
• The Key to Motivation

Interpersonal Skills

• Introduction
• Components
• Communication
• Listening
• Responding
• Tone
• SupportTrust

Selling Skills

• What is selling?
• Models of Selling
• The Selling Process
• Identify
• Connect
• Need–Question Skills
• Need–Listening Skills
• Close
• Service

BENEFITS

1. Understand the impact of tone on communication and the effect on interpersonal skills.
2. Build your awareness about the understanding of a team.
3. Understand that managerial success lies in the success of the people.
4. Identify effective managerial practices that will help you develop and apply managerial competencies in organizational settings.
5. Understand the importance of providing after sales service to retain the customer.

WHO SHOULD ATTEND

• Management Professionals
• Public Relation Managers
• Public Officers
• Team Leaders
• Anyone looking to enhance the people management skills

Fee

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