INTRODUCTION
Explore the team building skills to
develop characteristics promoting managerial output.
PROGRAM HIGHLIGHTS
Explore the team building skills to develop characteristics
promoting managerial output.
COURSE OUTCOME
- Understand the characteristic of a successful team player.
- You can review an individual’s outlook towards a team.
- Understand the challenges that a manager may face while interfacing with the team, and the organization.
- Explore skillful communication through the art of questioning and the art of conversation
- Explore the accounting and ownership skills to develop characteristics promoting managerial output.
- Explore the team building skills to develop characteristics promoting managerial output.
- Use and apply principles of goal settings in your professional and personal life.
- Examine the steps to prepare for a successful sales meeting with a prospective client.
CONTENT
TeamWork
- Our Understanding of a Team
- Definition of a Team
- The Stages of Team Evolution
- The Top-Down Approach of a Team
- Cross-Functional Team
People Management
- Management Challenges
- Needs Analysis
- The Art of Questioning
- The Art of Conversation
- The Key to Motivation
Interpersonal Skills
- Introduction
- Components
- Communication
- Listening
- Responding
- Tone
- SupportTrust
Selling Skills
- What is selling?
- Models of Selling
- The Selling Process
- Identify
- Connect
- Need–Question Skills
- Need–Listening Skills
- Close
- Service
BENEFITS
- Understand the impact of tone on communication and the effect on interpersonal skills.
- Build your awareness about the understanding of a team.
- Understand that managerial success lies in the success of the people.
- Identify effective managerial practices that will help you develop and apply managerial competencies in organizational settings.
- Understand the importance of providing after sales service to retain the customer.
WHO SHOULD ATTEND
- Management Professionals
- Public Relation Managers
- Public Officers
- Team Leaders
- Anyone looking to enhance the people management skills
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